Do Not Sell My Information

Our Commitment

Healthaide does not sell your personal information. We never have, and we never will. This page exists to provide transparency about your privacy rights and how we handle your data.

What This Means

Under privacy laws such as the California Consumer Privacy Act (CCPA) and similar regulations, consumers have the right to opt-out of the "sale" of their personal information. However, Healthaide:

• Does not sell personal information to third parties for monetary consideration
• Does not share personal information for cross-context behavioral advertising
• Does not monetize your data in any way
• Maintains strict data protection standards as a HIPAA-compliant platform

How We Use Your Information

We collect and use information solely to:

• Provide and improve our white-labeled telehealth platform services
• Process your transactions and manage your account
• Communicate with you about your service
• Ensure platform security and prevent fraud
• Comply with legal obligations

For complete details, please review our Privacy Policy.

Third-Party Service Providers

We work with trusted third-party service providers to operate our platform (such as cloud hosting, payment processing, and analytics). These providers are carefully vetted, sign Business Associate Agreements (BAAs) where required, and are contractually obligated to protect your data and use it only for specified purposes. This is not considered a "sale" of information.

Your Privacy Rights

Even though we don't sell your information, you have comprehensive rights regarding your personal data:

• Right to Know: Request information about what personal data we collect and how we use it
• Right to Access: Request a copy of your personal information
• Right to Delete: Request deletion of your personal information (subject to legal obligations)
• Right to Correct: Request correction of inaccurate personal information
• Right to Data Portability: Request your data in a portable format
• Right to Non-Discrimination: Exercise your rights without discriminatory treatment

HIPAA Protection

As a HIPAA-compliant platform handling Protected Health Information (PHI), we maintain even stricter standards than general privacy laws require. PHI is never shared except as permitted by HIPAA regulations and your authorization.

Cookies and Analytics

We use cookies and analytics tools to improve platform functionality and user experience. These tools collect aggregated, anonymized usage data. You can control cookie settings through your browser preferences. This analytical data collection is not considered a "sale" of personal information.

Marketing Communications

We may send you marketing communications about Healthaide services and updates. You can opt-out of marketing emails at any time by clicking "unsubscribe" in any marketing email or contacting us directly. We do not share your contact information with third-party marketers.

Changes to Our Practices

If our data practices ever change in a way that could be considered a "sale" of information under applicable laws, we will:

• Provide prominent notice to all users
• Obtain explicit opt-in consent where required by law
• Provide clear opt-out mechanisms
• Update this page and our Privacy Policy accordingly

Verification Process

To protect your privacy and security, we verify the identity of anyone requesting information about or changes to personal data. This may involve confirming your email address, account details, or other identifying information.

Authorized Agents

You may designate an authorized agent to exercise your privacy rights on your behalf. We require written authorization from you before responding to requests from authorized agents.

Contact Us

If you have questions about how we handle your personal information or want to exercise your privacy rights, please contact us:

Additional State-Specific Rights

Depending on your location, you may have additional privacy rights:

• California (CCPA/CPRA): Enhanced rights to know, delete, and correct personal information
• Virginia (VCDPA): Rights to access, correct, delete, and obtain a copy of personal data
• Colorado (CPA): Rights to opt-out of certain data processing activities
• Connecticut (CTDPA): Similar rights to Virginia and Colorado residents
• European Union (GDPR): Comprehensive data protection rights including portability and erasure

Contact us to learn more about rights specific to your location.